Large Pharma Segment Lead for Tech Enabled Sales at IQVIA, driving client growth and profitability through innovation and strategic partnerships. Leading diverse teams to enhance commercial solutions.
About the role
- Tele Sales Agent in a remote role with responsibilities including inbound sales calls for Medicare patients. Job requirements include strong communication skills and proficiency in Microsoft Office.
Responsibilities
- Conduct selling activities related to inbound calls
- Convert Medicare eligible callers to patients
- Anticipate member needs and questions
- Provide guidance and stellar customer service
- Document and modify contact notes across multiple CRM systems
- Make decisions regarding own work methods
- Ensure quality and productivity standards are maintained
Requirements
- Demonstrates strong verbal communication skills
- Ability to connect meaningfully with customers
- Simplify complexity and integrate internal efforts
- Proficient in Microsoft Outlook, Word, and Excel
- Bachelor’s degree preferred
- Telephonic sales experience preferred
- Understanding of value-based primary care and/or Medicare Advantage preferred
- Bilingual in English/Spanish preferred
Benefits
- Health insurance
- Dental and vision benefits
- 401(k) retirement savings plan
- Paid time off including personal holidays and volunteer time off
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Bonus incentive plan
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