LTSS Service Care Manager assisting in developing care plans for long-term care members. Providing education and coordinating with families and healthcare providers with a focus on quality outcomes.
Responsibilities
Assists in developing, assessing, and coordinating holistic care management activities
May develop or assist with developing personalized service care plans/service plans for long-term care members
Educates members and their families/caregivers on services and benefits
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
Assists with developing ongoing long-term care plans/service plans
Coordinates as appropriate between the member and/or family/caregivers and the care provider team
Provides resource support to members and their families/caregivers for various needs
Monitors care plans/service plans, member status and outcomes
Interacts with long-term care healthcare providers and partners
Collects, documents, and maintains long-term care member information
May perform home and/or other site visits to assess member’s needs
Provides and/or facilitates education to long-term care members
Requirements
Requires a Bachelor's degree
2 – 4 years of related experience
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
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