Client Delivery Manager orchestrating and overseeing client delivery tasks at Cedar Gate Technologies. Building strong, lasting relationships between clients and vendors for smooth transitions.
Responsibilities
Deliver all projects successfully on time and within scope to meet revenue goals
Engage all key stakeholders, both internal and external, to collaboratively define project scope and objectives while confidently ensuring technical feasibility that aligns perfectly with the client's unique use case needs
Build and maintain strong relationships with clients, acting as a trusted advisor understanding their business goals and challenges
Embrace the opportunity to manage projects by guiding changes in the project, timeline, and budget while inspiring stakeholders through clear and effective communication to achieve our shared vision
Partner effectively with our clients to thoroughly gather all essential requirements for application configuration and ensure these are seamlessly communicated with internal teams for a successful outcome
Achieve tangible results as a driven thought leader for business value and client excellence
Oversee the project management for the client as leader, identifying and resolving concerns promptly and escalating all issues and risks to management as needed
Meet with clients to communicate timelines and clarify specific requirements of each project
Develop and deliver presentations to clients, employees, and executives both internally and externally
Requirements
At least 2 years of experience in a position involving project management or client relationship development
Exceptional project management skills, including the ability to document and track multiple deliverables, including external and internal communication on progress and/or delays
A charismatic and enthusiastic presence that compels clients and team members to eagerly align with your vision and follow your lead
Excellent client-facing and internal communication skills (written, verbal and nonverbal)
Solid organizational skills, including attention to detail and multitasking skills
Bachelor's Degree in an appropriate field of study or equivalent work experience
Effective at building, maintaining, and growing relationships with senior leadership
Proven ability to learn technical concepts with high proficiency
Flexibility in traveling to prescheduled project and client meetings (light travel loads available)
Benefits
Work where you are most productive: from home, in the office, or hybrid
Embrace a dynamic remote hybrid work schedule that offers flexible hours to enhance your productivity and work-life balance
Ongoing training that builds and extends professional, technical, and management skills in all areas
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