Sales Advisor ensuring customer satisfaction by providing quality advice at Castorama. Contributing to product presentation and store organization while promoting services and offers.
About the role
- Patient Financial Counselor managing financial aspects of patient care at CCRM Fertility. Coordinating financial services and ensuring patient satisfaction through effective communication and resource management.
Responsibilities
- The Patient Financial Counselor plays a vital role in managing the financial aspects of patient care and services.
- Their impact extends across various areas, contributing to the overall efficiency, patient satisfaction, and financial health of CCRM Fertility.
- Their efforts contribute to an efficient revenue cycle, increased patient satisfaction, and improved financial outcomes, ultimately enhancing the overall patient experience.
- The Patient Financial Representative coordinates the financial aspects of a patient’s care while fostering a positive and memorable patient experience.
- This role educates patients on financial services and the steps/timeline to receive payment from the patient(s) insurance and must be accessible to patients to serve as a resource for all financial matters regarding their care.
- The Patient Financial Representative reports to the Patient Engagement Manager.
- Insurance verifications for all patients prior to the New Patient appointment and treatment cycle.
- Verify insurance benefits have been entered in the practice management system and track any insurance changes that occur during their course of care.
- Collect payments from patients prior to the scheduled service.
- Ensure valid insurance information is available in the patient’s chart.
- Serve as the patient’s primary point of contact for financial matters and ensure the patient knows the Patient Financial Services guidelines and policies during the course of care.
- Address insurance coverage discrepancies (following verification) with the patient and serve as an advocate for patients experiencing difficulty with the insurance process.
- Identify and perform pre-certification(s) required by the patient’s insurance for various services.
- Determine and communicate patient financial responsibility based on pre-certification, prior to any procedures and obtain written pre-authorization documentation.
- Identify patients eligible to proceed with ART care, provide ART Financial Consult, and obtain payments prior to care, in accordance with Care Center guidelines.
- Serve as a resource to Care Teams regarding insurance coverage limitations on a patient’s care plan.
- Other duties assigned.
Requirements
- High School Diploma or GED required.
- 1+ year medical billing experience preferred.
- Previous experience in reproductive medicine or Women’s health preferred.
- Prior experience with Athena preferred.
- Ability to work weekends, evenings, and holidays, on a rotating basis.
Benefits
- Generous Paid time-off (PTO) and paid holidays
- Medical, Dental, and Vision Insurance
- Health benefits eligible the first day of the month following your start date.
- 401(k) Plan with Company Match (first of the month following 2 months of service)
- Basic & Supplement Life Insurance
- Employee Assistance Program (EAP)
- Short-Term Disability
- Flexible spending including Dependent Care and Commuter benefits.
- Health Savings Account
- CCRM Paid Family Medical Leave (eligible after 1 year)
- Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
- Professional Development, Job Training, and Cross Training Opportunities
- Bonus Potential
- Potential for Over-time Pay (Time and a half)
- Holiday Differential Pay (Time and a half)
- Weekend Shift Differential Pay ($4.00 per hour)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Conseiller de Vente chez Castorama garantissant la satisfaction client et développant le chiffre d'affaires du rayon. Proposant des solutions et accompagnant le client dans ses projets d'amélioration de la maison.
Sales Advisor at Castorama ensuring customer satisfaction and driving sales in your department. Collaborating with team members to enhance customer experience and maintain store standards.
Sales Associate at Castorama ensuring customer satisfaction with quality service. Developing sales and assisting clients with home improvement projects in a retail setting.
Addictions Counselor Supervisor managing certified addiction counselors and overseeing substance use treatment programs. Applying behavioral health solutions in Parkville, Maryland with a focus on recovery.
Medical advisor conducting examinations for long - term absence cases within HR Rail in Belgium. Collaborate with staff and assist with their return to work processes.
Medical consultant conducting medical assessments for long - term absentee employees at NMBS in Namur. Supporting their reintegration while collaborating with clients and stakeholders.
Conseiller RC managing client relationships and operational procedures. Focused on achieving client objectives through effective communication and management techniques.
Inpatient Financial Counseling Specialist at Ensemble performing benefit education and validating patient liabilities. Collaborating directly with patients for accurate collection and verification of financial responsibilities while ensuring compliance.
Conseiller clinique en toxicomanie at The Salvation Army providing support for residents in need. Ensuring service quality and individual follow - ups for residents' reintegration.