Regional Quality Manager overseeing quality assurance for senior care facilities in Munich area. Provide training, audits, and ensure compliance with quality standards across multiple locations.
About the role
- Manager overseeing Assurance Transformation at CBIZ, implementing digital solutions and driving strategic changes. Collaborating with teams to enhance assurance processes and technologies in a hybrid work environment.
Responsibilities
- Partner with assurance professionals and IT teams to identify and implement opportunities to streamline and standardize assurance processes leveraging offshore resources, automation, process reengineering and advanced workflow technologies to enhance accuracy, efficiency, and scalability.
- Gather, document, and translate business needs into detailed functional and technical requirements that align with project objectives and enable scalable assurance transformation solutions.
- Develop comprehensive process maps, workflow diagrams, and business requirements documents that clearly outline current and future state processes.
- Facilitate design workshops, stakeholder interviews, and process walkthroughs to capture current-state and future-state workflows, gather feedback, and document recommendations for improvement.
- Collaborate with our Business Intelligence & AI teams to implement advanced analytics, automation, and AI-driven solutions to empower assurance teams with actionable insights that enhance strategic decision making.
- Support project management activities, including timelines, resource planning, risk identification, and status reporting.
- Assist with change management efforts, including user training, documentation, and communication strategies.
- Monitor key performance indicators and adoption metrics to measure success and identify areas for continuous improvement.
- Evaluate and advise on new technologies, vendors and products and stay updated with industry trends.
Requirements
- College Degree or equivalent
- 6 years related experience
- Expert technical knowledge
- Knowledge of industry regulations
- Ability to lead and coordinate the team activities of others
- Ability to formulate, document and recommend new policies and procedures
- Able to work in and lead a team
- Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally
- Ability to travel as required by business and on-call availability
Benefits
- Work-life balance
- Professional development opportunities
- Collaborative work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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