Field Service Technician troubleshooting and maintaining lift trucks for Crown Equipment Corporation. Performing scheduled maintenance and repairs while ensuring customer satisfaction.
About the role
- Field Service Technician managing installations and upgrades for Edward Jones connectivity. Traveling within assigned territory while providing technical support to branch locations.
Responsibilities
- Field Service Technicians support Edward Jones branch offices, vendor sites, and home FA locations within their assigned territory.
- Responsible for installing, upgrading, and maintaining both primary and backup branch connectivity, as well as site infrastructure, including network hardware, computers, telephones, printers, and cabling.
- Manage maintenance, IMAC (Install, Move, Add, Change) tasks, and various projects while ensuring compliance with SLAs, rollout schedules, and deadlines.
- Remain adept with evolving technologies and provide client training on newly implemented systems.
- Requires regular travel up to 3 hours in one direction to branch locations within the assigned region using a company-provided vehicle.
Requirements
- Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
- Able to use all related computer hardware and software
- Able to use job related tools
- Able to safely use step ladder
- Able to lift and/or move up to 100+ pounds of equipment
- Possess a valid driver's license in the employee's state of residence, allowing legal operation of a company vehicle
- Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
- Maintain residence in assigned territory
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Field Service Technician repairing lift trucks for Crown Equipment Corporation. Responsible for diagnosing, maintaining, and repairing lift trucks while providing excellent customer support.
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