Service Delivery Manager focused on client satisfaction and quality assurance at MySigrid. Build relationships and enhance operational processes for better service delivery.
About the role
- Lead Technology Manager at Honeywell driving UOP’s integrated solutions adoption. Collaborate with diverse stakeholders to deliver compelling value propositions and drive business transformation.
Responsibilities
- Collaborate with diverse stakeholders- business, sales, technical services, legal, marketing, and innovation teams—to ensure alignment and profitable growth.
- Combine big-picture thinking with deep technical insights to influence strategic decisions and expand your knowledge across multiple technologies.
- Lead technical execution of assigned Renewables Catalysts Reload opportunities for operating HEFA units and Hydrotreating/Hydrocracking units looking to co-process renewable feeds, by developing compelling value propositions and business cases.
- Engage and build customer relationships to understand their drivers, needs, and expectations.
- Maintain deep expertise in UOP’s aftermarket offerings, with a focus on the Honeywell UOP LCE business unit.
- Share insights and learnings from each engagement to strengthen global technical strategies and foster continuous improvement across the team.
- Contribute to team excellence by identifying opportunities to enhance internal tools and processes, helping us operate more effectively and deliver greater value.
Requirements
- Bachelor’s degree in chemical engineering
- At least 10 years of experience in refining, petrochemicals, or gas processing operations.
- Experience with Hydroprocessing/Ecofining technologies.
- Strong communication, interpersonal, and presentation skills.
- Broad exposure to UOP technologies or industry operations, including roles in service, engineering, projects, marketing, or R&D.
- Ability to thrive in a fast-paced, matrixed environment.
- A proactive, “can-do” mindset to drive transformation initiatives.
- Passion for growth and innovation.
- Collaborative team player eager to contribute to business transformation.
Benefits
- employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
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