Technical Support Engineer addressing post - sales customer concerns via phone, e - mail, and web. Involving configurations, troubleshooting, and delivery of best practices for cybersecurity support.
About the role
- Decision Support Analyst at Highmark Health focusing on prioritizing data requirements and providing analytical support for projects, mentoring colleagues, and developing innovative methods.
Responsibilities
- Work closely with customers and design teams in prioritizing data and information requirements
- Provide analysis in the development and support of projects and data analysis
- Mentor colleagues with less experience
- Recommends innovative approaches to analytical investigations
- Perform modeling of data sources and flows
Requirements
- Bachelor's Degree in Computer/Information Science, Mathematics/Statistics, Economics, or related field
- 3 years of relevant, progressive experience in Industrial Engineering or Operations Research, or related field
- Strong technical skills in the mainframe, PC and Internet-based technologies
- Proficiency in large and complex databases
- Strong skills using office and report generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
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Degree requirement
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Location requirements
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