Customer Segment Product Manager at Caterpillar developing customer segment strategies and engaging stakeholders. Requires collaboration with product teams and understanding of construction technology.
TS
Hybrid Product Manager, Technical Intern
Posted 3 months ago
About the role
- Product Management intern supporting technology solutions for millions at Church headquarters. Interacting with customers, engineers, and project managers throughout the product lifecycle.
Responsibilities
- Get experience supporting systems and delivering services to users at Church headquarters and millions of users throughout the world.
- Our interns will work independently or in group settings to:
- • Gather business requirements for technology solutions for global customers
- • Work with project managers and engineers to make sure product specifications address the customer business requirements
- • Manage metrics and craft executive reports
- • Elicit customer requirements
- • Assist team with marketing campaigns
- • Respond to customer feedback
- • Assist with product launch activities, including:
- • You will provide product support
- • Provide end-user training when needed
- • Initiate reports on product/service adoption rates
- • Monitor support requests regarding needed product improvements
- • Develop reports on product usage stats
- • Assist in making recommendations when a product needs to be replaced, retired, or improved
- • Work with state-of-the art tools to help develop enterprise solutions
- • Mentor with highly experienced IT professionals
- • We hasten the Lord's work
- • You will be a member of a creative, spiritual, and highly motivated team and culture
Requirements
- You should be currently enrolled or within one year of your graduation date from an accredited college or university
- Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints
- Solid business presentation skills (articulates technical concepts clearly - visually and verbally)
- Technology background is desired for this internship.
- Excellent communication skills for interacting with and providing information to management levels will be needed.
- Project management experience is desired.
- Understanding of marketing concepts (experience/portfolio a plus)
- Familiarity with Microsoft SharePoint
- Familiarity with ServiceNow
- Familiarity with Endpoint Management
- Familiarity with LucidChart
- Familiarity with InfoPath
- Familiarity with Photoshop
- Familiarity with HTML
- Good technical and creative writing skills
- Strong analytical skills
- Experience with information management systems
- Experience in Windows environment and tools, especially Excel
- Strong influence skills are required.
Benefits
- Interns do get the option of enrolling in a high deductible medical plan.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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