Shopify Expert managing onboarding and support for E - Commerce brands. Guiding participants to successful shop launches and developing tailored solutions.
About the role
- Manager of Digital Product Management leading product teams at Alberta Blue Cross. Ensuring product strategies and operations are well-aligned with customer outcomes and business goals.
Responsibilities
- Lead, coach, and develop Digital Product Managers and Product Owners.
- Set clear expectations, goals, and performance standards.
- Support career development and progression across product roles.
- Foster a culture of accountability, customer‑centricity, learning, and continuous improvement.
- Support hiring, onboarding, and workforce planning for the digital product team.
- Ensure each product has a clear vision, roadmap, success metrics, and accountable ownership.
- Partner with the Director to support prioritization and sequencing across the portfolio.
- Identify cross‑product dependencies, risks, and opportunities to optimize value delivery.
- Collaborate closely with technology, business, and operations partners to ensure alignment.
- Lead product intake, planning, and roadmap management processes.
- Lead portfolio planning deliverables and quarterly planning rhythms.
- Improve delivery predictability, cross‑team coordination, and operational efficiency.
- Support the execution of digital product strategy and compliance of the digital standards.
- Lead analysis and synthesis for multi-product strategic initiatives and emerging problem spaces.
- Prepare consumable insights, recommendations, and trade‑off options.
- Lead various product release communication and quality control with participants.
Requirements
- 8+ years of experience in digital product management, product operations, or related roles.
- 3+ years of experience leading and developing product managers, product owners, or similar roles.
- Experience working in complex, cross‑functional environments.
- Strong understanding of product discovery, delivery, portfolio planning, and Agile ways of working.
- Comfort using data and metrics to inform prioritization and performance discussions.
- Experience in regulated or complex industries (e.g., insurance, healthcare, or financial services) is an asset.
- Post‑secondary degree or diploma in business, technology, or a related field, or equivalent experience.
- Proficiency with tools such as Jira, Mural, Figma, Monday.com, and Microsoft 365.
Benefits
- Support a healthy work/life balance.
- Invest in your growth and expertise.
- Provide opportunities mentorship from across the organization.
- Be part of maturing our user experience practice.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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