IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Deposit Operations Specialist managing daily operational and compliance activities at Capital Bank. Supporting banking staff and ensuring adherence to regulatory standards.
Responsibilities
- Support bank staff to meet established administrative, operational, and compliance goals
- Assist the Deposit Operations Manager to conduct day-to-day operational and compliance activities
- Participate coaching sessions with management staff to ensure superior customer service
- Ensure compliance with all bank and regulatory standards as measured by audits
- Assist in monitoring assets, liabilities, income and expenses to ensure adherence to budget
- Perform all aspects of the banks wire transfer function
- Ensure a full understanding for NACHA ACH rules and operating procedures
Requirements
- Bachelor's degree in relevant field or equivalent work experience
- Solid and proven operations record; 2-3 years of frontline or back office operational experience
- Ability to provide both short-term and long-term customer service and operational results
- Thorough knowledge or understanding of banking operations policies, procedures, and federal regulations governing the financial industry
- Technical Knowledge and Skills in Microsoft office software suite (Word, Excel, PowerPoint, etc)
Benefits
- Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
- Company Contributions to your 401k - Regardless of your contribution
- Employee Recognition Program
- Commuter Benefits
- Employee Banking Discounts
- Generous Paid Time Off
- Paid Holidays
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