Disability Case Manager managing client-focused disability solutions for Canada Life in fast-paced environment. Evaluating medical information and coordinating return-to-work plans.
Responsibilities
Perform proactive management of assigned disability claims (STD, LTD and Life Waiver).
Evaluate the extent of the disability through effective verbal and written communication skills.
Use critical thinking skills to make decisions based on overall assessment of each claim.
Implement return-to-work programs and coordinate with the employer.
Conduct health care coordination and rehabilitation programs.
Requirements
Experience or training in health and wellness, disability and life or health insurance, injury claims, or customer service.
Strong interpersonal, listening and communication skills in a client-facing environment.
Effective planning, organizational and time management skills.
Solution-oriented and strong decision-making skills.
Team player with the ability to work independently.
Tech savvy – adaptable and proficient with new programs/systems.
Bilingualism in French and English is an asset.
Reliability Status Security Clearance required as a condition of employment.
Benefits
Hybrid workstyle that includes some rotational in-office & work-from-home capabilities.
An extensive and renowned online training program.
Competitive salary and annual bonus program.
$2000 education reimbursement per year.
Flexible benefits and employee discount program.
Paid vacation, personal day, and employee volunteer day allotment.
Competitive pension plan and life insurance plans.
Advantageous share ownership program.
Centrally located offices with easy access to public transportation.
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