Manager - ITIL Support ensuring applications meet regulatory requirements and act as primary contact during audits for IQVIA Laboratories.
About the role
- Global IT Project Portfolio Manager ensuring alignment of IT initiatives with business goals at Campari Group. Driving portfolio transparency, prioritization, and value realization across multiple projects.
Responsibilities
- Support the intake, assessment, prioritization, and planning of IT initiatives, ensuring alignment with Business and Digital strategic objectives
- Coordinate Project Approval and Portfolio Review rituals, preparing high‑quality materials, facilitating discussions, and documenting decisions and required follow-ups
- Monitor project execution against scope, schedule (major milestones), budget, and expected benefits; proactively highlight risks, issues, and deviations, and contribute to mitigation actions
- Provide structured reporting, insights, and portfolio analytics to support data-driven decision-making for IT Leadership and governance bodies
- Ensure accuracy, consistency, and completeness of Portfolio data within the Project Portfolio Management (PPM) tool throughout the entire project lifecycle
- Maintain and communicate the IT Project Roadmap, ensuring visibility on timelines, priorities, and cross‑project dependencies at Group and Regional/Local level
- Contribute to the design, implementation, and continuous improvement of Portfolio Management processes, tools, KPIs, and governance frameworks
- Deliver training, guidance, and coaching to Project Managers, IT Business Partners, and other stakeholders on PPM methodologies, standards, and tool usage
- Foster strong, trust‑based relationships with IT Project Managers, IT Business Partners, and functional stakeholders to ensure effective collaboration and portfolio transparency
- Promote best practices in Project and Portfolio governance, ensuring adherence to methodologies and supporting organizational maturity in project delivery
Requirements
- Bachelor's degree in Business Administration/ Economics, Information Technology, Management Engineering, or a related field
- 7+ years of experience in IT Portfolio Management, PMO, Project Governance, or similar roles supporting multiple IT projects/programs in a complex organizational environment
- Proficiency with Portfolio Management tools (preferably ServiceNow Strategic Portfolio Management – SPM or similar PPM platforms)
- Experience with reporting, data visualization, and dashboarding tools (ideally Power BI)
- Solid understanding of IT Project Portfolio Management, including prioritization, resource planning, Budgeting, and benefit realization
- Good knowledge of IT Budget Management principles (forecasting, capitalization/opex split, financial tracking)
- Familiarity with the Software Development Lifecycle (SDLC) and project delivery methodologies (Waterfall, Agile, Hybrid)
- Understanding of IT governance frameworks (e.g., PMI/PMBOK, PRINCE2, ITIL, or SAFe) is a plus
Benefits
- Professional growth opportunities
- Flexibility in work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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