Strategic Account Manager managing key customer relationships for an AI robotics solutions company. Driving customer success and commercial growth in various industries while collaborating across teams.
About the role
- Senior Account Manager driving growth and upsell for CallRail's AI products. Managing strategic accounts and executing outbound campaigns for revenue expansion.
Responsibilities
- Proactively identify and close upsell opportunities, moving clients to premium AI suite
- Drive continued expansion of Voice Assist, demonstrating ROI for businesses
- Execute targeted outbound campaigns to existing accounts, optimizing outreach sequences
- Maintain accurate Salesforce data to reliably forecast performance
Requirements
- 2-3+ years of B2B Sales experience, preferably in SaaS or Marketing Technology (MarTech)
- Experience in an Account Management or Full-Cycle Sales role is required
- Cross-Functional Communication skills to translate customer feedback into actionable insights
- Proven track record of hitting or exceeding quota with upsell, cross-sell, or expansion targets
- Experience with Salesforce required; proficiency with Outreach.io and Gong preferred
- Strong interest in Artificial Intelligence with the ability to explain complex concepts
- Grit & Agility to thrive in a high-velocity environment
Benefits
- Healthcare (two options covered at 100% for employees)
- Dental & Vision Coverage
- Competitive HSA with company matching
- Paid parental leave
- Flexible vacation policy
- 401K options with company dollar-for-dollar match
- Employee stock options available from day one
- $2,000 annual educational allowance
- Catered lunch every Tuesday * an in-office perk
- MARTA transportation or office parking expenses covered
- Employee charitable donation company match, up to $500 annually
- Regular company outings and events
- Hybrid work options with $500 office stipend to set up your home office
- Designated bike storage
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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