Hybrid Senior Commercial Training Analyst

Posted 32 minutes ago

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About the role

  • Senior Analyst in Training and Development at CAIXA Consórcio, focusing on enhancing commercial performance through training programs. Involves collaboration with financial institutions and product knowledge.

Responsibilities

  • Lead the diagnosis, design and evolution of commercial training programs, focusing on developing train-the-trainer consultants and achieving direct impact on sales results.
  • Translate CAIXA Consórcio campaigns into structured training strategies that drive adoption and commercial performance.
  • Map competencies and development needs of the commercial force, designing training programs aligned with business requirements.
  • Develop targeted training strategies for low-performing audiences, based on data analysis and focused on reversing results.
  • Manage and evolve the digital training strategy, ensuring content governance, continuous updates and alignment with commercial objectives.
  • Conduct training needs assessments (TNA), designing development actions for consultants and sales representatives.
  • Develop and implement learning paths for different channels (CAIXA network, Lotéricos — lottery outlets, Banking Correspondents and CCA Master), ensuring consistency with business guidelines.
  • Create and manage instructional materials and training KPIs, measuring impact on sales, productivity and quality of delivery.

Requirements

  • Bachelor's degree in Business Administration, Marketing, Psychology or related fields.
  • Postgraduate specialization in Corporate Education, Organizational Development or similar is desirable.
  • Proven experience in Training & Development for commercial teams.
  • Experience in financial institutions is preferred; experience with consórcio (group purchasing/consortium) products is desirable.
  • Strong knowledge of learning methodologies and corporate education (andragogy, gamification, etc.).
  • Knowledge of consórcio products and consultative selling practices.
  • Experience structuring training programs.
  • Experience developing metrics to evaluate training impact.
  • Advanced PowerPoint skills.
  • Desirable: LMS management; Instructional Design; sales techniques such as SPIN Selling, rapport building, anchoring, etc.

Benefits

  • Profit Sharing (PLR)
  • Medical Insurance
  • Dental Insurance
  • Transportation Allowance
  • Food Allowance
  • Meal Allowance
  • Private Pension Plan
  • Life Insurance
  • Funeral Assistance
  • Childcare/Babysitting Allowance
  • Wellhub (Gympass)
  • Pharmacy Allowance
  • Supplemental Sick Pay
  • Internet Allowance
  • Home Office Allowance
  • Mobility Allowance
  • Day Off

Job title

Senior Commercial Training Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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