Product Analyst role at Fortnox involves defining metrics and assisting product teams in data - driven decision making. Focuses on creating data models and maintaining quality tracking systems.
About the role
- Product Analyst collaborating with teams to develop requirements and enhance accounting software. Involves research, documentation, and working closely with product and development teams.
Responsibilities
- Collaborate with internal and external users, and conduct independent research to develop requirements
- Work closely with Product Analysts and the Product Manager to assess the impact of change requests on existing features and requirements
- Organise and prioritise requirements, creating detailed specifications and supporting materials
- Stay up to date with legislation, compliance and regulatory requirements affecting our products
- Work closely with developers to explore options and resolve uncertainties
- Resolve queries from the testing team that may arise as they test enhancements
- Develop and update product information for customers, including website content and emails
- Provide training on software updates and create internal documentation, while building deep knowledge in key software areas
- Investigate and diagnose software issues using your knowledge and diagnostic tools
Requirements
- Solid understanding of our products and how they serve our customers
- Customer-obsessed mindset with a genuine passion for understanding and solving customer needs
- Excellent problem-solving skills with an analytical mindset and great attention to detail
- Technical aptitude and understanding of software development processes
- Ability to work collaboratively within a team and engage effectively with internal and external stakeholders
- Ability to manage multiple projects in a fast-paced environment
- Commitment to personal and professional growth
- Experience or interest in accountancy, legal, financial, or professional services industries would be beneficial
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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