Senior Technical Solutions Specialist responsible for gathering and implementing payment solutions for public sector clients. Collaborating with cross - functional teams to drive customer satisfaction in a hybrid role.
BP
Hybrid Senior Solutions Consultant, Dutch Speaking
Posted last month
About the role
- Senior Solutions Consultant responsible for implementing Asana and advising clients on productivity tools. Focused on digital collaboration and fostering organizational change in a dynamic work environment.
Responsibilities
- Analyze and assess the current state of customer processes
- Implement the right workflows and set up customer environments
- Organize and lead customer workshops (virtual and on-site)
- Continuously support and advise customers
- Identify and realize optimization potential in existing workflows
- Confidently engage stakeholders at all levels of an organization
- Enable organizational change and support customers with change-management activities
- Work with Sales and Marketing on acquiring new customers
- Think and act in a business-oriented way and contribute to the strategic development of our consulting and training programs
- Independently acquire and manage customer accounts
Requirements
- Bachelor’s or Master’s degree in Business Administration with an IT focus (e.g. Business Informatics, Industrial Engineering, Economics) or comparable qualification
- At least 3 years of experience in process management, consulting, or software training
- Experience in operations or consulting, B2B software and strategic product positioning
- Experience delivering training sessions or workshops
- Fluent in Dutch and English (spoken and written)
- Strong customer orientation, initiative, and a collaborative mindset
- Optional: willingness to travel and work on-site with customers
- Comfortable working in flexible, dynamic team structures
Benefits
- Fully digital working culture with maximum flexibility
- Professional onboarding with intensive on-the-job training during your first four weeks
- Work with leading experts in digital process optimization and work management
- Regular coaching, training, and feedback with management
- Many opportunities for personal and professional development
- High-end equipment and excellent remote-working setup
- Flexible working model
- Self-organized teams
- Central location with excellent public transport and bike access
- Dynamic startup environment with events and networking opportunities
- Free fruit and drinks
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