Operations Manager leading Surfacing Solutions operations across Scotland. Driving health, safety, and client relationships for sustainable performance.
Responsibilities
Internally – the Operations Manager will be responsible for all operational matters, reporting to the General Manager at an operational level.
The team will work collaboratively and proactively with multiple internal stakeholders, including but not limited to Breedon GB Materials management team, Finance, Technical Team, Health Safety & Environment, HR and Sustainability functions.
Externally – the Operations Manager and team will work dynamically and collaboratively with external clients, contractors, external material suppliers and the construction delivery and best practice communities.
Proactively drive a positive health, safety & wellbeing culture within the business
Client relationship management
Full P&L responsibility to ensure all key targets are met and preferably exceeded
Operational best practice ensuring client minimum performance standards are exceeded
Collaborating with internal and external key stakeholders
Health, Safety and Welfare of employees and affected stakeholders
Developing new business opportunities by optimising opportunity with existing clients as well as developing new business opportunities
Develop environmental and sustainable business solutions
ISO accredited Management Systems compliance
Overseeing the management, development and engagement of the operational team
Ensuring compliance with all Breedon policies, procedures and operating standards
Driving the culture within the business to ensure the team operate within the Breedon Values
Requirements
Experience of leading and developing teams at an operational level
A keen eye for detail focussing on driving quality throughout operational delivery
A strong technical understanding of material performance and adherence to specifications across the area
Experience of key client relationship management preferably within a similar sector
Ability to perform under pressure, analyse problems and evaluate data
Evidence of influencing and driving continuous improvement
Senior Operations Specialist driving high - quality execution across client operations and products. Collaborating with internal teams to deliver tailored solutions in a hybrid work environment.
Account Operations Manager managing operational relationships for large domestic accounts at HP. Conducting complex analysis and driving improvement plans in collaboration with customers and internal teams.
Senior Mortgage Document Review Specialist reviewing complex loan documentation for loss mitigation at M&T Bank. This role ensures accuracy and compliance with investor and regulatory standards.
Fund Accounting Operations Specialist managing client onboarding and operational processes in financial technology. Collaborating with internal teams and external stakeholders in a hybrid work model.
Manage the Employee Benefits service team ensuring client satisfaction while implementing operational initiatives for growth and retention. Supervise a region with a focus on collaboration and efficiency.
Home Care Operations Region Lead at Solventum, overseeing healthcare customer service operations with a focus on team leadership and stakeholder collaboration.
Process Manager driving implementation strategy for gas pipeline software solutions. Collaborating with teams to enhance client experience and operational efficiency in a hybrid work environment.
Service Operations Excellence Specialist responsible for analyzing KPIs to improve operations and supporting managers at KONE. Engaging in route optimization and hands - on support for process implementation.