Engineer specializing in building automation in hybrid work environment at sic architekten gmbh. Contributing to sustainable and functional building projects in Köln.
About the role
- Technical Services Engineer responsible for driving customer satisfaction through expert application of Castrol Industrial lubricant products. Collaborating with sales teams and providing technical guidance in customer facilities.
Responsibilities
- Provide expert technical guidance via our technical helpdesk to customers, distributors, and internal interested parties understanding their challenges and recommending appropriate Castrol Industrial lubricant products & solutions.
- Conduct value selling activities, collaborating with sales teams in the field to develop and close new business.
- Ensure seamless execution of the customer promise, from initial consultation to solution delivery and ongoing service and support.
- Actively listen to customer feedback and translate technical needs into actionable insights for product development and product improvement.
- Maintain comprehensive application and product knowledge, effectively communicating the benefits and features of our lubricant portfolio and recommending products that provide value to both customer and BP-Castrol.
- Drive offer execution and growth initiatives, contributing to the expansion of Castrol lubricant market share.
- Cultivate and maintain strong partner relationships, encouraging collaboration and improving mutual success.
- Coach and train internal teams and distributors on technical aspects of Industrial lubricants and application guidelines.
Requirements
- Bachelor’s degree in Engineering or related field – Mechanical, Chemical, Lubrication, Manufacturing, or other related engineering focus.
- Experience of 2-4+ years in technical/engineering role, preferably in our core markets or related Industrial manufacturing environment.
- Demonstrated strong technical acumen, with the ability to understand a large variety of customer field applications and make product & solution recommendations that drive value.
- Excellent value selling skills, with a track record of identifying needs and providing tailored solutions.
- Strong commitment to customer promise execution and delivering exceptional service.
- Proficient communication and customer service skills, with the ability to engage effectively with customers, address inquiries clearly, and build positive trust‑based relationships.
- Experience with offers and product knowledge within the Industrial lubricants industry is preferred.
- Awareness of relevant Industrial market segment requirements is preferred.
- Excellent computer application skills, including MS Office, Outlook, Windows and generally high efficiency with computing applications and typing skills.
- Ability to travel, up to 50% of the time.
Benefits
- Flexible working options
- Generous paid parental leave policy
- Excellent retirement benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
EHS and Quality Engineer responsible for compliance with Primetals Quality and EHS programs. Joining a leading partner in engineering and lifecycle services for the metal industry.
Project Engineer managing technically demanding national and international large - scale projects. Involvement from first inquiry to execution with a global presence in construction technology.
Dual Fuel Smart Meter Engineer responsible for installing smart meters in domestic properties at Utilita. Championing customer experience and collaborating with technical support teams.
Dual Fuel Smart Meter Engineer installing smart meters in domestic properties for Utilita. Championing customer first mindset and industry leading Customer Experience while collaborating with internal teams.
Provide customer support through installation and servicing of linear accelerators at Varian. Involves extensive travel and technical support of imaging systems and equipment.
Jr. NPI Engineer supporting product and process implementation at Establishment Labs, a rapidly growing medical device company. Collaborating across departments to ensure high - quality operations compliance.
Engineer I providing technical engineering support for electrical trades at Rosendin. Assisting in design and consultation under supervision while developing engineering skills and competencies.
Supplier Development Engineer at Ensign - Bickford overseeing supplier quality and delivery metrics. Collaborating with teams to enhance manufacturing processes in aerospace and defense sectors.
Ingeniero/a oficina técnica at KONE understanding client needs and providing technical solutions. Managing documentation, validation processes, and ensuring product compliance with security and environmental standards.