Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- HR Support Specialist at Bolt On Technology providing operational and administrative support to HR functions and training initiatives. Ideal for individuals interested in learning and development while building HR operations experience.
Responsibilities
- Provide operational and administrative support to the Human Resources function
- Actively coordinate and support employee training and development initiatives
- Support employee lifecycle processes, HR systems, benefits administration assistance, compliance documentation, and training program coordination
- Coordinate onboarding and offboarding logistics and documentation
- Prepare and process employee job changes, status updates, and HR forms
- Maintain accurate employee records in the HRIS and personnel files
- Generate routine HR reports and audits for data accuracy
- Support HR documentation, templates, and standard operating procedures
- Coordinate training sessions, workshops, and learning logistics
- Manage training calendars, invites, and attendance tracking
- Support onboarding training and new hire learning paths
- Maintain training records and LMS data (if applicable)
- Assist with training communications and materials distribution
- Support evaluation and feedback collection for training programs
- Help track training participation and completion metrics
- Serve as first point of contact for general HR and training-related questions
- Route employee relations matters to HR leadership as appropriate
- Provide guidance on policies, benefits enrollment, and basic HR processes
- Assist with benefits enrollment and employee education
- Coordinate I-9 processing and compliance documentation
- Track required HR notices, acknowledgments, and training compliance
Requirements
- 1–3 years of experience in HR, People Operations, training coordination, or administrative support
- Strong interest in training, learning & development, or employee development
- Experience working with HRIS, LMS, or employee records systems
- Strong organizational and project coordination skills
- Excellent attention to detail and confidentiality
- Strong written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience coordinating training programs or workshops (Nice to Have)
- Exposure to onboarding or new hire training (Nice to Have)
- Experience in a scaling or small/mid-sized organization (Nice to Have)
- Familiarity with learning platforms or training vendors (Nice to Have)
Benefits
- Medical, dental, and vision benefits
- Company-paid life insurance
- Flexible schedules
- Unlimited PTO
- Sick leave
- Parental leave
- 9 company-paid holidays
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Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
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