Oversee Quality Assurance standards and ensure performance expectations at Boldr. Collaborate with various teams to implement best practices and coach team members for improvement.
BO
Boldr
Currently Hiring
About the company
Boldr builds specialized global teams through ethical outsourcing.We believe that talent is equally distributed, but opportunity is not.
We are on a mission to change that by creating opportunities for global talent.
As a B-Corp certified outsourcing company, we are dedicated to delivering high quality, seamless customer experiences for our values-aligned clients, whilst empowering local team members to develop and grow.
Our footprint extends to the Philippines, Mexico, South Africa, and Canada.
With a proven commitment to local communities, Boldr is serious about impact, proving that our dynamic approach to outsourcing is not just good for the communities we serve in, but also good for business.To find out more about our impact initiatives, click here: https://www.boldrimpact.com/impact/Want to build a global team? Reach out to us: https://www.boldrimpact.com/build-a-team-with-boldr/Ready to kick off your career? Apply here: https://apply.workable.com/boldr-1/
Open jobs
Browse and apply for open jobs at Boldr.
40 jobs found
Team Captain for Quality Assurance at Boldr, ensuring adherence to quality and performance standards in client services. Collaborating to optimize QA workflows and training for team development.
Implementation Specialist onboarding clients for Boldr's SaaS platform. Collaborating with project managers and clients to ensure successful implementation and training support.
Technical Support Specialist focusing on design - related support for customers in a web app and SaaS environment. Collaborating with internal teams to enhance product adoption and customer experience.
Technical Support Specialist handling privacy - related inquiries for Boldr. Collaborating with teams to create processes and documentation for scalable privacy support.
Technical Support Specialist handling privacy - related inquiries while collaborating with cross - functional teams at Boldr. Building scalable processes for Privacy Support Specialists in a hybrid work environment.
Senior Customer Advocate handling customer inquiries and ensuring service excellence. Collaborating with teams and providing information about products and services.
Automation Engineer responsible for solution implementation and support in Boldr's application and data platforms. Operate in a hybrid environment focusing on automation and data integration solutions.
Customer Advocate for Boldr responsible for assisting clients with inquiries and providing service excellence. Collaboration with teams to resolve issues and enhance customer satisfaction is key.
Technical Support Specialist helping customers with design - related troubleshooting and inquiries. Focused on improving customer experience and product adoption in SaaS environments.
Manager responsible for maintaining Client relationships and empowering Team Captains at Boldr. Fostering operational excellence and supporting a diverse team in delivering quality service.
Manager of Client Experience responsible for fostering relationships with Clients and leading Team Captains. Focused on operational performance and maintaining high - quality services.