Product Support Engineer addressing complex technical issues in civil construction technology for a global audience. Delivering solutions and training to empower users of advanced positioning systems and software.
About the role
- Lead Product Specialist defining business requirements and partnering with IT for Boeing's logistics operations. Collaborating with stakeholders to ensure effective project delivery across supply chain logistics.
Responsibilities
- Lead efforts to define and document detailed business requirements
- Quickly learns each business unit’s warehouse ops, transportation and logistics business flows, processes and products
- Facilitate regular requirement gathering and design sessions with the business product owners/users and communicates expectations to the IT development team
- Elicit requirements using a variety of techniques such as interviews, document analysis, requirements workshops, storyboards, site visits, use cases, scenarios and business process flows
- Negotiate solutions that satisfy requirements and deliver business value while ensuring consistency and security standards
- Identify process improvement opportunities by reviewing existing processes and data
- Use a variety of techniques to document and map complex business processes to ensure requirements are clear to help deploy the right solution with first time quality (ie. epic/capability/feature/user story, UML models)
- Ensure requirements are testable and traceable
- Partner with the IT delivery team throughout the project to ensure expectations are met
- Serve as liaison between the business product team and the IT delivery team to resolve any issues
- Develop and execute test cases to validate the requirements
Requirements
- 5+ years’ experience on business requirements and analysis on teams and projects that involve cross-functional and/or cross-business domains with management interface experience
- Experience capturing product requirements with a clear focus on real business needs and delivering measurable value
- Experience in creating diagrams & Workflows
- Experience with Scaled Agile Framework
- Experience in Supply Chain domain – either in IT or within a business function
- 5+ years’ experience leading projects for supply chain logistics
- Experience managing projects and utilizing standard project management tools
Benefits
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid and unpaid time away from work
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Onboarding Specialist managing customer onboarding and success for Acoustic's marketing technology. Ensuring product adoption through effective training and project management across various customer sectors.
Global Product Specialist for Solid - State Transformers at Hitachi Energy, focusing on product management and market evaluation in data center infrastructure.
Product Specialist contributing to local product strategy and managing launches in the automotive sector. Collaborating with global teams to align on specifications and customer needs.
Global Product Specialist to manage transformers product portfolio at Hitachi Energy. Conduct market analysis and support new product development in the energy industry.
Product Sales Specialist focused on growing Autodesk Tandem and Operations Solutions business in EMEA markets. Collaborating with teams to exceed sales targets through effective customer engagement strategies.
Senior Product Specialist at SEB Life & Pension transforming insurance products and solutions. Collaborating with business owners, driving development, and ensuring regulatory compliance.
Associate ETF Product Specialist at Franklin Templeton analyzing market trends and supporting ETF strategies. Collaborating with teams to educate on ETF strategies and products while contributing to product development.
Product Specialist for Electrolux managing product development from idea to market introduction. Collaborating with R&D and marketing for consumables and accessories in consumer goods.
Product Specialist managing pricing strategy and product data in the German market. Supporting sales teams and executing marketing initiatives in the outdoor solutions industry.