Technical Support Engineer role at Palo Alto Networks focusing on advanced - level support for Public Sector customers. Addressing complex technical issues and ensuring optimal security infrastructure.
BN
Hybrid Senior Associate, Production Services, Application Support Analyst
Posted 4 months ago
About the role
- Capacity Management Application Developer focusing on the development and implementation of VCM solutions for BNY's Production Services team. Collaborating with stakeholders and ensuring best capacity solutions.
Responsibilities
- Responsible for the development and implementation of the VCM solution
- Participate in capacity planning discussion
- Utilize the VCM tool to ensure customers have best solutions
- Perform technical analysis and prepare recommendations
- Act as key liaison across functional areas
- Possess strong analytical, programming & troubleshooting skills
- Track record of developing and maintaining stakeholder relationships
- Comfortable talking to development, production and infrastructure teams
Requirements
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required
- 4-6 years of experience in applications support or production environment required
- Proficiency in Java, front-end UI Technologies, Angular, Spring Framework, HTML, XML, JSON, Web Services, RESTful API, GitLab CI/CD, MQ/Kafka, SQL and Relational DB skills
- Proficiency in SDLC, DevOps, Agile, & Lean
- Preferable: Business knowledge of Securities, Fund Accounting, Collateral, and Tri-Party Repo
- Preferable: Knowledge in data warehousing, big data, data lakes
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Generous paid leaves, including paid volunteer time
- Access to flexible global resources and tools
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