Hybrid Medicaid Executive Support Specialist – Executive Support Specialist 2

at Oregon Department of Human Services

• Job title: Medicaid Executive Support Specialist – Executive Support Specialist 2
• Job type: Full Time
• Experience level: Junior
• Salary: $4,537 - $6,048 per month
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Salem, United States

About the role

• Executive Support Specialist providing high-quality administrative support to Medicaid Director and team. Managing complex administrative tasks and liaising with diverse stakeholders.

Responsibilities

• Manage, organize, and coordinate administrative actions that are highly complex, confidential, time-sensitive, and consequential to the daily operations of the Medicaid Division.
• Assist in the packaging and dissemination of key communication materials, summarizing and supporting tracking and follow-up of meeting/workgroup agreements, decisions, and actions.
• Provide direction to other administrative and operational staff within the Medicaid Division to assure consistent, collective, cohesive processes and to promote process improvement.
• Serve as a liaison between the Medicaid Director and MED DO broadly to internal colleagues and teams, external partners and providers, other state agency leadership, Governor’s Office and legislative office, as well as federal agencies.
• Factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.

Requirements

• One year of experience performing administrative duties in support of agency projects or programs.
• Demonstrated experience providing high-quality executive and administrative support, including professional customer service, effective communication, and collaboration with leadership, staff, and diverse internal and external partners using a person-centered approach.
• Demonstrated experience supporting meeting and calendar coordination, including scheduling, agenda preparation, note-taking, document management, and follow-up tracking to support effective communication and decision-making; experience in environments that require navigating a high degree of urgency and confidentiality.
• Ability to interpret, explain, and provide basic guidance on agency procedures, forms, and administrative processes within established policies and frameworks.
• Demonstrated ability to handle sensitive and confidential information with discretion, professionalism, and sound judgment in alignment with agency programs, operations, and administrative requirements.
• Working knowledge of health services administration or public sector operations, with an understanding of how administrative support functions contribute to program effectiveness (experience supporting Medicaid or Health Policy programs is preferred but not required).
• Demonstrated experience managing and coordination internal business and administrative operations, including records management, correspondence tracking, workflow coordination, and support of office procedures.
• Demonstrated attention to detail and organizational skills, including experience reviewing documents for accuracy, supporting compliance activities, and assisting with basic quality assurance or process improvement efforts.
• Proficiency using Microsoft Office applications (Excel, Word, Outlook) and collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet, with the ability to quickly learn new systems and tools.