People Operations Specialist managing the HR lifecycle and compliance for BlaBlaCar's employees in France. Responsible for onboarding, offboarding, and policy adherence in a global travel app.
Responsibilities
Lead the execution of HR processes (Onboarding → Offboarding), ensuring a positive experience while providing clear visibility to relevant stakeholders
Formalize all contractual elements (contracts, amendments, certificates) and manage immigration/work permit renewals
Identify opportunities to streamline workflows and lead People Ops projects aimed at enhancing efficiency
Explore and implement AI-driven solutions to automate repetitive administrative tasks (e.g., automated document generation, AI-powered ticket sorting, or smart data auditing) to free up time for high-value advisory work
Manage employee inquiries via JIRA, providing prompt, effective support on HR policies
Provide expert recommendations for handling complex situations (performance issues, conflicts, legal risks)
Document specific requests to ensure every situation is tracked and handled fairly, building consistent "case law" for the organization
Work closely with the POPS team, including our Payroll Specialist (upstream data flows), HRBPs, Social Expert, Recruiters, and L&D, to ensure a cohesive employee experience
Actively participate in team meetings, sharing insights and contributing to a supportive, high-performance team environment
Requirements
4+ years of experience in a People Operations, HR Coordinator, or HR Generalist role, ideally within a fast-paced environment in France
Proficiency with HRIS platforms (e.g., BambooHR, Workday), Google Workspace, and strong project management skills
Good knowledge of French social legislation (SYNTEC experience is a plus)
Excellent written and verbal communication skills, with the ability to clearly explain HR policies and respond to employee inquiries with empathy and professionalism
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines effectively
Problem-solving mindset, curiosity, and a proactive approach to identifying and resolving issues
Full professional proficiency in English and French
Benefits
Hybrid work arrangement: 2–3 days in the office per week
4 additional weeks of leave on top of statutory maternity/paternity leave
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