Accounts Receivable / Collections Specialist managing customer accounts for a B2B SaaS company. Focus on timely collections and maintaining cash flow with strong collaboration across teams.
Responsibilities
Generate and send customer invoices, track incoming payments, and record receipts
Monitor accounts receivable aging and proactively follow up on overdue balances via phone, email, or other communication channels
Investigate and resolve billing discrepancies, payment disputes, and customer questions in a professional manner
Develop and maintain accurate payment and collection documentation in accounting systems
Work with internal teams (sales, customer service, finance) to reconcile accounts and ensure clear communication with customers
Prepare reports on outstanding accounts, collection activities, and trends to support leadership decisions
Requirements
2+ years of experience in accounts receivable, collections, or a related finance function
Strong communication skills with the ability to interact professionally with customers and internal partners
Detail-oriented with good organizational skills and the ability to manage multiple priorities
Comfort using accounting or ERP systems and Microsoft Office (Excel, Outlook)
College degree in accounting, finance, or business is a plus but not required.
Benefits
Competitive compensation and benefits package including paid time off
Medical, dental, 401k, vision and equity benefits
Opportunities for growth and professional development
Billing and Collections Coordinator at EdgeUno handling invoicing and collections for telecommunications services. Supporting financial analysis and managing customer accounts in a data - driven environment.
Analyst supporting OTC collections and disputes for Warner Bros. Discovery, maintaining customer accounts and reporting on receivables status. Working in a hybrid environment with a benefits package.
Manage billing and collections processes at OpenClassrooms, helping individuals with career transitions. Ensure quick and effective billing while leading a remote team.
Collections and Recoveries Officer managing customer debt to minimize losses at Absa. Negotiating repayment terms and adhering to company policies for effective collections.
Credit professional leading day - to - day operations of Credit & Collections team for John Brooks Company. Focusing on collections, internal training, and team activities in a hybrid work environment.
Lead business unit work teams in a call center/bank operations environment at M&T Bank. Monitor workflows, document processes, and resolve customer issues in a hybrid role.
Collections Analyst managing accounts receivable at Meltwater. Collaborating with clients and internal teams to optimize collections and enhance financial stability.
B2B Collections & Recovery Sr Analyst at Wellhub managing overdue receivables. Transitioning to strategic asset recovery while ensuring company liquidity and optimizing recovery rates.
Responsible for effective resolution of delinquent loan accounts for Pacific Service Credit Union. Collaborates with internal teams and external legal counsel to support compliant recovery outcomes.
Finance role managing finance - related activities including Accounting, Reporting, and Budgeting. Collaborating with stakeholders and contributing to strategic initiatives at Zurich.