(Senior) Finance Ops & Accounting Manager managing finance operations and accounting processes at nilo. Overseeing financial reporting, budgeting, and communication of KPIs.
About the role
- Operations & Service Delivery Manager leading a team at Welplan, focusing on client-centric services and process improvement. Overseeing service delivery and fostering team culture.
Responsibilities
- Lead a small but busy team, streamline processes, and deliver client-centric service
- Act as the senior escalation point for operational issues
- Map, document, and refine core processes across benefits administration
- Ensure clients receive consistent service across all benefit programmes
Requirements
- Strong people leadership experience
- Proven ability to resolve complex operational issues
- Experience improving processes and building operational structure
- Excellent communication skills
Benefits
- Hybrid working model allowing 2-3 days per week at home and 2-3 days in the office
- Strong emphasis on employee wellbeing
- Recognition and reward for strong performance
- Development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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