Commercial advisor supporting clients in a financial institution through various channels. Responsible for customer equipment in payment solutions and basic investments along with opportunity detection.
Responsibilities
You are a generalist commercial advisor who welcomes and advises clients in a Belfius branch and remotely (phone, chat, social media, email...)
You are responsible for equipping customers with payment solutions and basic investment products
You identify opportunities for specialized colleagues
You propose products and services that meet clients' needs
You encourage clients to use Belfius digital channels (Internet Banking, mobile app)
You identify investment opportunities
You support clients in achieving their projects at important moments in their lives
You help ensure accessibility and availability for clients by occasionally working evenings and/or Saturdays
Requirements
At least a bachelor’s degree (or equivalent)
A sales-oriented mindset
Strong empathy and the confidence to offer tailor-made services and products to clients
You are flexible and resilient
Benefits
A competitive salary complemented by an innovative package that provides a budget to use according to your personal preferences (e.g., car, bicycle, laptop, smartphone, tablet, rent or mortgage under certain conditions) and additional benefits
Meal vouchers
Discounts on internal products and services
Hospitalization insurance
Group insurance
Development opportunities through a wide range of training programs
Career opportunities across the Belfius group
A good work–life balance thanks to flexible working hours
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