Culture & Community Specialist at Acorns bridging remote and in - office cultures through events and engagement. Leading initiatives for community building and operational excellence in Irvine office.
About the role
- Community Manager nurturing Luxy online community across social platforms and scaling affiliate programs. Acting as the voice of Luxy and driving loyalty through engagement.
Responsibilities
- Manage daily community engagement across Luxy’s social channels (Instagram, TikTok, YouTube, Facebook, and emerging platforms)
- Respond to comments, DMs, and mentions in a timely, on-brand, and empathetic manner
- Foster positive, inclusive conversations and proactively engage with creators and customers
- Identify community trends, FAQs, and sentiment to inform content, product, and marketing teams
- Monitor brand mentions and flag opportunities or issues in real time
- Serve as a camera-facing representative of the Luxy brand when needed
- Host or participate in TikTok Lives to engage with the community, answer questions, and spotlight products or creators
- Support live shopping, launches, and community events in collaboration with the social and marketing teams
- Help create a welcoming, informative, and on-brand live experience
- Support the growth and day-to-day management of Luxy’s affiliate and ambassador programs
- Identify, recruit, and onboard new affiliates and ambassadors aligned with the Luxy brand
- Build genuine, long-term relationships with creators, customers, and advocates
- Coordinate gifting, seeding, and communications with affiliates and ambassadors
- Track performance, engagement, and content output to help optimize programs
- Turn engaged followers into brand advocates through thoughtful outreach and relationship-building
- Help create scalable community initiatives (UGC campaigns, ambassador spotlights, giveaways, etc.)
- Collaborate with social, influencer, and marketing teams to align community efforts with brand goals
- Represent the voice of the Luxy customer internally
Requirements
- 2+ years of experience in community management, social media, influencer marketing, brand marketing, or related fields
- Strong understanding of social platforms, creator culture, and online communities
- Comfortable being camera-facing and engaging with audiences live on social platforms
- Excellent written and verbal communication skills with a warm, confident, and brand-aligned tone
- Highly organized with the ability to manage multiple conversations, campaigns, and relationships simultaneously
- Experience working with affiliate, ambassador, or influencer programs
- Passion for beauty, hair, fashion, and creator-led brands
- Experience in DTC, beauty, or fashion brands preferred
- Experience hosting or participating in TikTok Lives or live shopping formats a plus
- Familiarity with affiliate platforms, influencer tools, and social listening platforms
- On-camera experience or personal creator background is a plus.
Benefits
- Base pay of $70,000 with a 5% annual bonus
- 401(k) with company match - $ for $ up to 4% - immediately vested
- Vacation/Holiday Leave
- Great Medical/Dental/Vision Insurance
- Life and AD&D Insurance
- Opportunities for growth and advancement
- And so much more!
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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