Client Service Manager managing relationships and growing accounts for AND Digital, a tech company focused on closing the digital skills gap.
About the role
- Client Support Coordinator supporting BDC clients and account managers in St-Leonard. Delivering outstanding service while performing administrative tasks and participating in marketing efforts.
Responsibilities
- Deliver outstanding customer service to BDC clients by meeting their individual needs
- Performing office activities efficiently
- Demonstrating team spirit and collaboration by providing administrative support to the members of your team
- Providing high-quality client service to the BDC Financing team in resolving core issues
- Managing documentation and following up with clients
- Preparing letters to clients and professionals according to the specific process
- Proactively participating in the branch's marketing efforts by organizing events, campaigns, and activities
Requirements
- Bachelor degree in Business Administration or College diploma in accounting
- Between 1 to 3 years experience in a similar role
- The ability to analyze and interpret financial statements is considered an asset
- Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues
- Strong organizational skills and ability to prioritize and deal with various situations at all times
- Ability to work independently and meet tight deadlines
- Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team
- Working knowledge of MS Office (Word, Excel, Outlook)
- Excellent writing and speaking skills in French and English
Benefits
- Flexible and competitive benefits including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions
- Defined Benefit Pension Plan
- $750 wellness and health care spending account
- Paid vacation each year
- Five personal days
- Sick days as necessary
- Our offices are closed from December 25 to January 1
- A hybrid work model that truly balances work and personal life
- Opportunities for learning, training and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Client Service Associate supporting Account Management team within Business Insurance sector. Ensures client needs are met through effective communication and organizational skills in hybrid work environment.
Client Service Manager overseeing 401(k) compliance and nurturing client relationships. Managing compliance testing and ensuring seamless service delivery with a focus on financial wellness.
Client Service Director at AND Digital responsible for building client relationships and growing accounts. Managing daily client needs and leading commercial strategies for successful account management.
Coordinator supporting talent marketing and client services at THE·TEAM, focusing on talent sales, public relations, and administrative operations in sports representation.
Vice President, Client Service driving strong client relationships and managing service agreements in a financial context. Leading business development and mentoring team members.
Lead Designer creating high - impact, visually exceptional presentations and reports for Prologis' Strategic Capital. Collaborating with multiple teams to ensure brand consistency and clarity in visual storytelling.
Client Services Coordinator supporting marketing, operations, and transactional duties in commercial real estate. Involving extensive client interaction and administrative tasks crucial for success.
Client Support Tier 2 role at Fiserv serving enterprise merchants with payment solutions and services. Collaborating with internal teams to resolve complex client issues and support ongoing needs.
Client Services Specialist ensuring timely case resolution and managing account - level needs at Guardant Health. Requires strong collaboration with internal teams and attention to detail.