Senior Manager leading a team of Program Managers for Medication Management Solutions deployment. Ensuring customer satisfaction through efficient implementations and cross-functional collaboration.
Responsibilities
Leading and managing a team of Program Managers and Enterprise Program Managers focused on serving strategic specialty customers
Building a strong, diverse team environment with a culture of teamwork, collaboration, continuous improvement, and customer-focused excellence
Adhering to practices, tools and standards for communicating information to teams, peers, executive leadership, and customers implementation activities
Working collaboratively cross-functionally to drive quality, successful and efficient implementations, upgrades and escalation management experience for BD customers
Monitoring and controlling expenses in alignment with budget
Acting as escalation point for internal and external needs
Requirements
Bachelor’s degree required
8+ years of experience in medical devices or healthcare
Ability to contribute to operational and strategic development of the organization
Excellent written, verbal and interpersonal communication skills
Experience managing virtual teams and demonstrated ability to lead in a matrixed environment
Driving requirements dictate the candidate possess and maintain a valid driver license and be at least 21 years old
Must meet BD’s auto safety standards
Upon hire, must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions.
Proofs must include Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis.
Benefits
A career at BD means being part of a team that values your opinions and contributions
Strong commitment to investing in associates—their well-being and development
Valuable, competitive package of compensation and benefits programs
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