Digital Support Manager at Glide reimagining banking experiences for financial institutions. Providing client support and leveraging operational insights for product improvements.
About the role
- Clinical Manager for Urology & Critical Care at BD, providing clinical support and education to healthcare professionals. Collaborating with field sales and managing patient transitions post-hospital discharge.
Responsibilities
- Communicate professionally with nurse managers, clinical educators, staff nurses, OT and PT, case managers, social workers, physicians and patients
- Performs virtual product demonstrations, customer education and in-service as required or requested.
- Ensure staff are well trained on BD products and our LINK program
- Ensure facility has necessary supplies and literature to help train patients to use catheters
- Assist in working with patients transitioning from hospital to home that are enrolled in LINK, helping to ensure a smooth transition and catheter compliance
- Engage and support field sales and care support teams within assigned specialty & priority accounts and with key stakeholders based on the organization targets and objectives.
- Work collaboratively within the patient care PODs consisting of: Territory Mangers, Clinical Managers, Care Coordinators, Dedicated Documentation Coordinator and regional supervisors
- Responsible for managing and completing life cycle assessments and future clinical pathways
- Must be flexible to meet the needs of a growing business
- Assist with internal quality improvement efforts
- Attend assigned national conferences & exhibitions
Requirements
- Licensed Registered Nurse
- Previous Urology experience
- Comfortable educating clinical staff and patients
- Comfortable with 75% travel
- Rehab bedside experience
- Pediatric urology experience
- Medical sales background
- Case Management experience
Benefits
- A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work.
- It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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