Sales Account Manager responsible for driving business growth in Automation Control Systems for CPG industry. Focusing on new customer acquisition and account management in Bengaluru or Pune, India.
About the role
- Account Manager managing client relationships and contracts for localization services. Leading account metrics and ensuring solutions meet customer needs within Egypt.
Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements
- 2-4 years of experience in the translation/localization industry
- BA/BS degree in Business Administration, Sales or relevant field
- Fluent English spoken and written
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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