TAS promoting BMS medicines within the cardiovascular community, driving demand, and ensuring medical accuracy. Engaging with healthcare providers and collaborating across teams to enhance customer experience.
About the role
- Community and Member Outreach Assistant supporting Tucson area Medicaid members for Banner Health. Engaging with members, managing community events, and providing operational support for Medicaid applications.
Responsibilities
- Act as a primary guide for Medicaid members and the local community to help them apply for Medicaid and understand their benefits and eligibility.
- Serve as a friendly and accessible resource, fostering deep connections with members during every interaction.
- Coordinate and manage community events across our service areas, handling everything from logistical setup/cleanup to engaging directly with attendees.
- Support departmental goals through outbound calls and administrative tasks to ensure our members stay connected to the care and resources available to them.
Requirements
- Minimum of two years of experience in community relations, marketing, customer service, or healthcare related field with one year experience in a healthcare environment.
- Bilingual in English and Spanish highly preferred.
- Must have reliable transportation, valid driver’s license, proof of car insurance, and clean driving record.
- Must have knowledge of AHCCCS and/or CMS regulations.
- Must possess knowledge of HP CRM & IDX.
- Requires good oral and written communication, as well as listening skills to effectively interact pleasantly and calmly.
- Must possess basic computer skills, including familiarity with office suite.
- Ability to multi-task in a fast-paced environment with frequent interruptions.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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