About the role

  • Manage daily operations and employee performance at financial center for Bank of America. Focus on client-centric solutions, operational excellence, and team development.

Responsibilities

  • Manage a financial center and its employees
  • Operate as a business owner fostering a team environment
  • Instill a client-centric and risk culture in the center
  • Help clients achieve their financial goals
  • Ensure operational excellence and cohesive effectiveness
  • Develop talent through proactive sourcing and coaching
  • Manage client traffic engaging and routing clients appropriately
  • Create a world-class client experience environment
  • Drive operational excellence through employee engagement

Requirements

  • 1+ years of leadership experience (coaching, training, motivating)
  • Highly motivated self-starter with strong work ethic
  • Effective collaborator with strong relationship building
  • Passion for improving clients' financial lives
  • Confident in identifying solutions for clients
  • Ability to learn and adapt to new information and technology platforms
  • Strong critical thinking and problem-solving skills
  • Ability to manage time, prioritize tasks, and execute in a fast-paced environment
  • Must be able to work weekends and/or extended hours

Benefits

  • Discretionary incentive eligible
  • Eligible for an annual discretionary award based on performance
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support for employee impact and community contribution

Job title

Financial Center Manager

Job type

Experience level

Junior

Salary

$73,500 - $106,500 per year

Degree requirement

High School Diploma

Location requirements

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