Case Manager role at Mamaway Wiidokdaadwin supporting Indigenous wellness and coordinating health services. Focused on culturally safe care for clients with complex needs in a supportive environment.
Responsibilities
Support the development of a comprehensive supportive treatment plan
Coordinate physical, emotional, mental, spiritual, and social health services
Make appropriate referral and linkages to community services and resources
Provide services in a supportive, confidential, and culturally safer manner to help clients work towards their goals and access the resources they need to fully participate in their health care services
Requirements
Completion of a Social Service Worker Program and 2 years experience; or an equivalent combination of education and experience
Completion of training in case management considered an asset
Demonstrated experience working with Indigenous communities and clients; ability to provide culturally safe care
Experience providing case management services to clients with complex needs in the social determinants of health, particularly homelessness, mental health and addictions, and transportation.
Case Manager skills outlined in the Canadian Core Competency Profile for Case Management Providers (2012).
Demonstrated knowledge of health, social and community-based resources required to provide case management services
Communication skills to explain the case management process to clients and collaborators including the processes of screening, assessing, planning, implementing, evaluating, and transitioning.
Case management assessment skills to develop an understanding of client needs in physical, psychosocial, emotional, spiritual and cultural domains
Team work with interprofessional team members internal to an organization and external to an organization
Critical thinking and application skills to anticipate client needs and develop a strong Case Management Plan
Relationship building skills with clients, social networks, and community service providers
Trauma-informed practice skills applied to supporting clients with complex social determinants of health needs
Decision-making skills and demonstrated experience applying decisions to actions to support clients .
Benefits
Generous group health benefits package
Participation in HOOPP
Paid vacation
Cultural leave days
Extended holidays
Professional training opportunities
Opportunity to work in a dynamic community-based supportive work environment
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