Sr. Advisor providing advanced technical support for downstream refining operations across assigned districts in the US. Collaborating with teams to ensure compliance and operational integrity while influencing continuous improvement.
Responsibilities
Provide advanced technical support across assigned districts, including Canada, the East Coast, and Great Lakes regions
Serve as a field subject matter expert (SME) for process technologies and applications
Collaborate closely with Service Delivery, Sales, and Technology teams to design technical job programs
Provide on‑demand technical support for process applications
Build strong, trusting relationships with key customer stakeholders
Conduct annual technical audits and health checks for assigned accounts to ensure compliance
Support field incident reviews and participate in investigations
Lead special projects, product line initiatives, and other responsibilities assigned by the business
Requirements
Bachelor’s degree in Engineering; Chemical Engineering preferred
Minimum of 15+ years of downstream refining experience , including 10+ years in refining process applications
Strong knowledge of crude process units, related chemical technologies, digital tools, and applicable industry standards
10+ years of field, operations, or application support experience within refining process technologies
Capable of working independently while collaborating effectively within multi‑disciplinary teams
Communicate complex technical concepts clearly and concisely to audiences at all experience levels, both verbally and in writing
Willing to travel up to 50% based on customer and operational needs
Provide technical mentorship and support for developing team members
Available for on‑call support outside of normal business hours
Demonstrate the ability to lead, plan, coordinate, and deliver projects and programs successfully
Benefits
Comprehensive health and wellness programs
Training and professional development opportunities
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