Administration Assistant Manager overseeing facility management and office operations at Woven City. Aiming to enhance team culture and operational efficiency in a hybrid work environment.
About the role
- Commercial Assistant at Azelis Bulgaria managing customer interactions and supporting sales teams. Focused on ensuring satisfaction and operational excellence in a dynamic international environment.
Responsibilities
- Act as direct point of contact for customers
- Prepare sales prices for the Sales Managers where needed
- Follow-up on customer satisfaction
- Prepare monthly sales statistics
- Manage customer requests for samples local and intercompany and follow-up
- Ensure best-in-class customer engagement through optimal usage of the CRM system (Dynamics 365) and the integration of the different IT systems
- Ensure pricelist update and customer communication, alert and discuss price issues at customers with the sales managers
- Ensure clear communication to customers and the internal organization on product specifications
- Ensure correct and timely customer sales order processing
- Ensure information flow to other team-members.
- Provide regular feedback to Key Users of the Azelis ERP system to enable operational excellence, efficiency and effectiveness.
- Follow-up on customers and customers purchasing behavior, detecting opportunities, developing commercial relationship
- Review amendments and non-conformances daily
- Translate the Group’s Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIs
Requirements
- 3-5 years working experience in similar role
- Bachelor’s degree in Business, Operations, Supply Chain Management or other related field preferred
- Commercial, entrepreneurial and dynamic mindset
- Fluent in English, speaking and writing
- Passionate about achieving goals/targets
- Understanding of customer and market dynamics and requirements
- Strong relationship building, communication and negotiation skills
- Excellent organizational skills
- Teamplayer but with the ability to work independently
- Ability to adapt to new & changing requirements and a flexible approach to working under pressure
Benefits
- Permanent employment
- Work in a dynamic, pleasant, international work environment!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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