Head of eCommerce leading the DTC growth engine for a fast - growth FMCG brand. Focused on improving customer acquisition, conversion, and retention strategies in a complex growth phase.
About the role
- Ecommerce Coordinator managing daily operations of Shopify for Jonathan Adler. Focus on product listings, promotions, and performance reporting in a hybrid NYC environment.
Responsibilities
- Maintain and update product listings, including descriptions, SEO tags, images, inventory, and pricing.
- Ensure product data accuracy and consistency across the site.
- Support operations manager with troubleshooting and coordinating technical issues with developers or Shopify apps.
- Assist with merchandising strategies (Search Spring) to maximize conversion, AOV, and customer engagement.
- Monitor and add back-order dates for online preselling.
- Clean up disco or sale out of stock items.
- QA email campaigns and digital catalogs.
- Prepare daily reports with insights for leadership.
- Assist Director of Ecommerce with merchandising strategies.
Requirements
- At least 1 year of ecommerce experience, ideally within a Shopify environment (Amazon/Wal-Mart Marketplace applicable)
- Proficiency with Excel/Sheets (V-Look Up and Pivot), reporting tools, and Google Analytics
- Strong understanding of Shopify admin, themes, and apps
- Basic knowledge of HTML/CSS (bonus)
- Basic image editing skills (bonus)
Benefits
- Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
- 401(k) Retirement Savings Plan with company match
- Generous Paid Time Off (PTO) and paid holidays
- Flexible Fridays with shortened hours during both Summer and Winter seasons
- Tax-free commuter benefits
- Exclusive employee merchandise discounts
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