Collections Strategy & Performance Manager optimizing collections strategy across arrears lifecycle at Amplifi Capital in Leeds, leveraging data and consumer lending expertise.
About the role
- Assistente de Cobrança at Avla transforming insurance market with clarity and proximity. Focus on customer communication, organizational skills, and handling delicate situations.
Responsibilities
- Issue payment slips (boletos), payment notices and other documents related to collections;
- Collaborate with other departments to resolve complex customer cases;
- Monitor payments of insurance policies with customers;
- Identify and report potential delinquency risks or inconsistencies in contracts;
- Contribute to continuous improvements in collections processes and customer communication.
Requirements
- Good verbal and written communication;
- Organized, proactive and results-oriented;
- Ability to handle sensitive customer situations professionally;
- Previous experience in collections, finance or customer service, preferably in insurance;
- Basic knowledge of insurance contracts and products.
Benefits
- Meal allowance (Auxílio Alimentação).
- Meal voucher (Auxílio Refeição).
- Annual bonus.
- Health insurance.
- Dental plan.
- Transportation allowance (vale transporte).
- Childcare assistance (Auxílio Creche/Babá).
- Spanish course.
- TotalPass (gym discounts).
- Life insurance.
- Birthday day off.
- Flexible working hours.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Lead operational delivery and optimisation of collections and recovery strategies at Marshmallow. Ensure effective cash recovery while adhering to Consumer Duty principles.
Collections Senior Process Associate at Genpact managing customer accounts and performing cash collection activities. Collaborating with teams to resolve disputes and analyze customer accounts in a hybrid work setting.
Analista de Negociação e Cobrança Jr managing health service negotiations to enhance healthcare access. Contributing to an efficient and optimized service network within Hospital Care.
Billing and Collections Coordinator at EdgeUno handling invoicing and collections for telecommunications services. Supporting financial analysis and managing customer accounts in a data - driven environment.
Analyst supporting OTC collections and disputes for Warner Bros. Discovery, maintaining customer accounts and reporting on receivables status. Working in a hybrid environment with a benefits package.
Manage billing and collections processes at OpenClassrooms, helping individuals with career transitions. Ensure quick and effective billing while leading a remote team.
Collections and Recoveries Officer managing customer debt to minimize losses at Absa. Negotiating repayment terms and adhering to company policies for effective collections.
Credit professional leading day - to - day operations of Credit & Collections team for John Brooks Company. Focusing on collections, internal training, and team activities in a hybrid work environment.
Lead business unit work teams in a call center/bank operations environment at M&T Bank. Monitor workflows, document processes, and resolve customer issues in a hybrid role.