Project Manager responsible for executing and monitoring marketing, CRM, and technical projects. Collaborating with internal teams to meet client expectations in a growing digital marketing agency.
Responsibilities
Act as the main point of contact for the customer.
Maintain awareness of the client's processes, goals, and deadlines (the "big picture").
Execute, monitor, and successfully manage projects in collaboration with our internal team.
Create projects in ClickUp based on sales and planning documents to ensure accurate time forecasts and smooth scheduling.
Respond to client inquiries promptly, aiming to resolve them within 24 hours.
Participate in Sales Handover Meetings to facilitate a smooth transition of projects.
Communicate effectively with internal teams, clients, and stakeholders to provide updates and address any issues.
Assist in identifying cross-selling and upselling opportunities during project execution.
Organize and conduct weekly/bi-weekly client meetings to ensure all deadlines and expectations are effectively communicated.
Monitor project progress daily and adjust plans as needed to ensure project success.
Ensure compliance with quality standards and project objectives.
Analyze the profitability of customer projects.
Collaborate with Growth, CRM, Tech, and Web Strategists to ensure customer needs and goals are considered in the project.
Proactively identify and address delivery problems, escalating issues when necessary.
Requirements
Proven experience in project management (5+ years), preferably in a consulting or agency environment.
Project Manager Qualifications like PMI or PRINCE2 are mandatory.
Strong organizational and communication skills, along with fluent English (German or Swedish proficiency are a plus) + native skills in the Local Language!
Ability to thrive in a fast-paced, dynamic environment.
Proficiency in project management tools such as ClickUp, Jira, Asana, or similar.
Excellent problem-solving abilities and attention to detail.
Bachelor's degree in marketing, business, or a related field.
Benefits
great vacation
Apple Work Equipment
fully flexible working models in regards to hours & location
free Mental Health Care Classes & 1:1s
we support workation models
regular Team Events and cool get togethers
clear career paths and development plans
regular trainings on & offsite
awesome well being packages based on your location
company pension scheme allowance based on your location
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