Global Risk & Compliance Lead overseeing risk management and compliance for Salesforce solutions in the UK. Collaborating with teams to ensure adherence to regulatory requirements and security standards.
Responsibilities
Define and maintain global compliance and risk frameworks for Salesforce implementation and operations
Documenting control designs for Sales Enablement processes, ensuring alignment with Crown Jewel Playbook controls (e.g., critical stakeholder inventory, supply chain risk management, risk assessments, data inventory, user access reviews)
Project managing dependencies on other teams, such as timely Joiner-Mover-Leaver (JML) feeds from HR, and access reviews by Business Owners
Conduct risk assessments to identify, evaluate, and mitigate risks related to Salesforce data, processes, and integrations
Develop controls to ensure compliance with internal policies and external regulations
Ensure Salesforce configuration and operations comply with global and regional regulations (e.g., GDPR, SOX)
Tightening RBAC structures by reviewing and documenting roles, permissions, and access controls, ensuring least privilege and periodic reviews
Collaborate with IT Security to design and enforce secure Salesforce configurations (SSO, MFA, RBAC, encryption)
Prepare for and respond to cybersecurity incidents within Sales Enablement scope, driving internal innovation to define best practices for securing the domain
Define audit-ready processes and provide evidence of compliance for internal and external audits
Establish monitoring, logging, and reporting mechanisms for ongoing compliance validation
Requirements
ISACA (or equivalent) qualification: Certified Information Systems Auditor (CISA), or Certified Information System Manager (CISM), or Certified Governance of Enterprise IT (CGEIT)
5+ years of experience in risk, compliance, or governance roles, with at least 3 years focused on Salesforce or large-scale SaaS implementations
Strong knowledge of global data protection regulations (GDPR) and industry compliance frameworks (SOX, ISO 27001)
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