Principal UX Designer at Autodesk shaping customer success in the post-purchase journey. Driving high-quality experiences through systems-level thinking and collaboration with cross-functional teams.
Responsibilities
Lead vision and strategy for complex, journey-driven systems and workflows, ensuring solutions scale across products, platforms, and services
Shape cross-functional roadmaps by synthesizing research, customer needs, and business objectives into clear, actionable design strategies
Independently frame ambiguous problems and drive complex initiatives from definition through delivery, navigating tradeoffs and incomplete information
Partner closely with product, engineering, research, and content to deliver cohesive, end-to-end customer experiences
Raise the bar for design quality across interaction, usability, and visual craft, influencing standards beyond immediate project teams
Mentor and coach designers across teams, elevating craft, systems thinking, and strategic judgment at a program or organizational level
Explore and apply AI-driven workflows and emerging technologies to improve both the design process and customer experience
Communicate complex ideas clearly to senior stakeholders, contributing to shared understanding, alignment, and design best practices across the organization
Requirements
8+ years of experience designing and delivering digital experiences within complex, multi-product ecosystems
Deep expertise in systems design, interaction design, and information architecture, applied to large-scale products
Demonstrated ability to shape product direction and organizational alignment through design-led strategy
Exceptional design judgment grounded in strong principles, customer insight, and business context
Proven ability to lead through influence in highly cross-functional environments, including with senior stakeholders
Portfolio demonstrating systems thinking, end-to-end experience design, and sustained impact across multiple teams or initiatives
Experience mentoring designers and raising the quality bar across teams or programs
Comfort operating in ambiguous, fast-moving environments where problems and constraints are often ill-defined
Curiosity and adaptability, with experience exploring or integrating AI-enabled tools and workflows into design practice.
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.
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