About the role

Communications Manager driving NA communications strategy and engaging stakeholders for a company focused on reducing retail crime. Requires 5 years of relevant experience and a passion for advocacy.

Responsibilities

Execution of Auror’s NA communications strategy, in collaboration with Marketing and other cross-functional teams.
Handling media inquiries, drafting media releases, briefing packs, and relevant collateral.
Supporting issues management and comms response plans.
Execution of thought leadership initiatives to support key leaders, such as social media content, newsletters, white papers, op-eds, and speaking engagements.
Contributing to a global Marketing and Communications content calendar. This also includes supporting the development of content for external-facing channels, particularly for law enforcement customers.
Providing trusted comms advice to senior leadership across the business, supporting interview briefings, media training and speaking engagement briefings.
Developing relationships with journalists, and communications teams at relevant retailers, law enforcement agencies and industry associations.
Developing key trust and safety assets such as factsheet and Trust Center, to support customer and law enforcement engagement.

5 years of experience working in media, communications, or public policy.
Relevant professional background in retail, law enforcement or SaaS would be highly regarded.
Strong understanding of the media environment (including new media) and social media networks and how to use these channels effectively.
Excellent writing skills and ability to communicate complex tech and software concepts to a wide range of audiences.
Strong time management skills and experience juggling competing deadlines.
Comfortable with ambiguity - we operate in a dynamic way which can mean priorities and pace can change accordingly.
Excellent communication and interpersonal skills with an aptitude for building strong relationships.
Proven track record of identifying risk and mitigating potential issues.
Flexibility for occasional travel (domestic) - generally quarterly or as required for key opportunities or issues.

Competitive salary range: Depending on level of experience, between $115,000 - $135,000 USD (IC4)
Employee share scheme: You’ll own part of a company making a real difference!
Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $500 USD for expert sessions every year.
Health care plan (Medical, Dental & Vision): Auror covers 100% of the cost of your individual health insurance plan with Anthem & Metlife.
Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.
Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.