Hybrid Operational Excellence Coach

at Atturra

• Job title: Operational Excellence Coach
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Brisbane, Australia

About the role

• Operational Excellence Coach leading major Lean and Cultural transformation projects in manufacturing industries. Implementing QAD Redzone software with significant customer engagement.

Responsibilities

• Oversees and coaches 5 – 7 customers at a time.
• Train customers on workflows inside Redzone software through multiple 90 -day-on-site deployments.
• Create and deliver training content to build skills and understanding of lean principles and tools throughout the project.
• Lead root cause analysis and problem-solving sessions to enhance processes and address production issues.
• Track performance data and customer uplifts throughout the deployment.
• Lead process improvement and kaizen activities for customers.
• Manages project schedules with customers.
• Delivers executive overviews and provides customers with information related to all Redzone programs.
• Provide Success Assessments upon project completion.
• Troubleshoot customer technical issues as needed.

Requirements

• Operational Excellence experience in the manufacturing environments.
• Minimum of 2 years in a similar position, providing direct coaching to business clients is highly desirable.
• Ability to plan, organise and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients.
• Develop and maintain strong relationships with clients and internal teams.
• Excellent interpersonal and organisational skills
• Ability to manage time effectively and to work in a high paced, high growth environment.
• Expertise in continuous improvement methodologies like Lean and Six Sigma is crucial.
• Strong analytical and problem-solving skills to identify root cause analysis of issues and implement effective solutions.
• Excellent communication, influencing skills to collaborate with all levels of the organisation.
• Strong judgement and excellent assessment skills.
• Ability to quickly learn Redzone software required to perform effectively for the role.
• Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook).

Benefits

• Employee benefits, recognition, and wellbeing platform
• Career growth via succession planning, internal promotions, and mentorship opportunities
• Ongoing investment in professional development through industry and technology certifications, and study assistance
• Mental health support through our Employee Assistance Program
• Support for family and caring responsibilities, including paid parental leave
• Employee referral program, with monetary incentives offered