Systems Engineer providing IT management and support for hedge funds and investment firms. Collaborating with other engineers in a growing team environment.
Responsibilities
Perform IT Support services to users
Use of a ticketing system to manage support queries
Maintain documentation and comply with rules and guidelines of the organization
Adherence to strict change control procedures
Requirements
2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
Strong verbal and written communication skills
Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
Good if you are familiar with Citrix XenApp
Support of Sophos or similar products for endpoint threat management
Basic understanding of virtualization platforms such as VMware or Hyper-V
Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
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