Customer Consultant 1 providing banking products and services to customers at Ion Bank. Handling transactions, inquiries, and financial planning for clients in a hybrid work environment.
About the role
- Social Value Consultant engaging with clients to promote social value services and develop delivery plans. Collaborating with teams, managing community engagement, and supporting business development efforts.
Responsibilities
- Create and maintain strong relationships with our clients' promoting Social Value services and other services from within AtkinsRéalis
- Develop, manage and deliver Social Value delivery plans for clients and project teams
- Plan and run Social Value programmes/activities including managing of community partners and engagement with key stakeholders
- Work collaboratively across the business and with joint venture partners
- Play an active part in business development for the team – including network building, identification of opportunities, bidding, client presentations
- Support procurement and management of suppliers and support supply chain engagement and upskilling
Requirements
- Demonstrable industry experience in delivery of social value activities and programmes
- Passionate about social impact and ensuring communities have a real say in shaping our projects
- Strong technical understanding of the Social Value landscape in England, economic impact, environmental management, corporate responsibility or sustainability
- Able to demonstrate commercial awareness and business development skills
- Proactive and confident, a team player but also able to work independently
- A finisher, paying attention to detail
- Able to write bids and has creative thinking for social value responses to win work
- Comfortable with multi-tasking and change
- A relevant qualification in social/environmental/natural science or similar subject or demonstrable industry experience
Benefits
- Enjoy competitive salaries
- Employee rewards
- Brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices
- Opportunities for training and professional development to grow your skills and expertise
- Hybrid working culture
- Flexible holiday allowances
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Consultant I at Ion Bank delivering products and services while ensuring service standards. Responsible for customer interactions, financial transactions, and supporting customer financial planning.
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