Audience Operations Assistant supporting data - driven marketing and audience strategy with S&P Global. Involves data management, reporting, and stakeholder collaboration.
About the role
- Commercial Strategy and Operations Associate driving efficiencies and growth in Sales organization through operational and analytical support. Working in a hybrid or fully remote capacity.
Responsibilities
- Support operational needs of the Sales team by managing quota maintenance, territory alignment documentation, and user provisioning
- Analyze ad-hoc data pulls and develop reports to identify insights and opportunities that improve commercial performance
- Develop and maintain comprehensive reporting on key performance indicator trends and business outcomes
- Assist in redesigning processes within Sales and the broader commercial organization to drive efficiency
- Create detailed process documentation, training materials, and adherence reports for new or updated processes
- Collaborate with Software/Product Management teams to define business requirements and design internal tools and solutions, including Salesforce.com
- Contribute to the annual strategic planning process by assisting with forecast models for KPIs and Sales goal setting
- Assist in producing business reports and metrics packages for leadership review, highlighting key insights and strategic opportunities
Requirements
- Bachelor’s degree with 0–2+ years of professional experience or 4+ years of relevant experience
- Interest or experience supporting B2B SaaS or high-tech customer organizations
- Experience in the healthcare industry is a plus
- Interest or experience in corporate strategy, management consulting, or business analytics and process development
- Intellectual curiosity with excellent attention to detail and strong organizational skills
- Analytical skills with proficiency in data management, presentation, and clear verbal and written communication
- Experience with BI or reporting tools (e.g., Looker, Tableau, Power BI) is a plus
- Familiarity with Salesforce or other CRM systems is a plus
- Experience with Microsoft SQL Server or Snowflake is a plus
Benefits
- Health insurance
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
- Flexibility in work-life balance
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