Pre-Sales Team Lead driving technical sales initiatives for Atera's AI-powered IT platform. Leading a team and optimizing sales methodologies to enhance business growth.
Responsibilities
Lead, coach, and develop a team of Pre-Sales Engineers, fostering a culture of excellence, continuous learning, and technical proficiency.
Act as the lead technical advisor on strategic and complex accounts; join sales reps on product demos to present technical solutions and overcome complex objections.
Define and refine Pre-Sales methodologies, demo playbooks, and technical validation processes to improve win rates and shorten sales cycles.
Maintain an expert-level understanding of Atera's products, AI capabilities, and the RMM/PSA landscape.
Partner with Sales Leadership, Product, and R&D to align product roadmaps with market feedback and ensure the team has the resources needed for technical resolution.
Oversee the management and maintenance of advanced demo environments and technical assets used by the team.
Work with the Enablement team to create technical materials, webinars, and training programs for both the Pre-Sales team and the wider sales organization.
Monitor team KPIs, project pipelines, and resource allocation to ensure the sales divisions are supported efficiently.
Requirements
5+ years of experience in technical Pre-Sales, Sales Engineering, or Solution Consulting.
Proven experience in a leadership or senior/lead role, with a track record of mentoring others or leading technical projects.
Deep Technical Background: Expert understanding of IT services, RMM, PSA, cloud infrastructure, and scripting (PowerShell/Bash/Python).
Sales Acumen: Strong understanding of the sales cycle and a "closer" mindset; ability to articulate value, not just features.
Fluent English: Exceptional oral and written communication skills (additional languages, especially Spanish, are a major advantage).
Strategic Thinking: Ability to manage team workflows while simultaneously handling individual high-priority tasks.
Communication Excellence: Masterful presentation skills, capable of commanding a room and simplifying complex AI/technical concepts for any audience.
Availability: Willingness to work Monday-Friday and travel occasionally for conferences or partner site visits.
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