Risk Analytics Manager at River Island responsible for operational risk analytics strategies and data insights. Collaborating across departments to enhance risk management frameworks and practices.
About the role
- Insights Analyst working with enterprises to analyze customer interaction data for Generative AI. Collaborating with product teams to influence strategies using data-driven insights.
Responsibilities
- Partner with large enterprises to shape their Generative AI through data-driven insights from their customer interaction data
- Serve as a strategic partner to business stakeholders (Customer Success, Product and Sales) to influence account strategy and product roadmaps
- Analyze how users engage with Generative AI, diagnosing pain points, surfacing opportunities to improve performance and quantifying value delivered
- Synthesize findings into compelling narratives and presentations for both technical and non-technical audiences
- Identify new, creative ways to analyze data at scale
- Write custom SQL queries to fulfill data requests for both internal and external stakeholders
Requirements
- Bachelor's degree in Computer Science, Statistics, Business, Data Science, Mathematics, or related field; or equivalent work experience
- 2-4 years of experience in data analytics, strategy, consulting or a similar a role
- Demonstrated experience connecting data analysis to business drivers and customer-facing experience presenting these recommendations
- Advanced SQL skills, including the ability to write new queries and interpret existing queries
- Proficiency in creating impactful presentation materials in PowerPoint or Google Slides to communicate insights clearly to executive and cross-functional audiences
- Strong written and verbal communication skills
Benefits
- Competitive compensation
- Stock options
- ICICI Lombard General Insurance LTD
- Onsite lunch & dinner stipend
- Connectivity (mobile phone & internet) stipend
- Wellness perks
- Mac equipment
- Learning & development stipend
- Parental leave, including 6 weeks paternity leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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